Caliber Collision

My car is missing parts. They put it together just enough so that it looks passable in the parking lot. They take too many shortcuts, and have poor quality control after charging insurance almoat $5k for repairs. After having my car in twice for repairs, I contacted the bodyshop manager about my concerns. He put me in a car, and agreed to fix my concerns leftover from the first repair. Get my car back 2 days later, and on my way back to work, my alignment is still off, but off to the other side now. This was my 3rd trip. Waited during the weekend, jacked up my car, and checked to make sure there wasn't something bent causing them to not do the alignment correctly. When I did, I saw the …

It was a joy to work with Ken at Caliber Collision! He was proactive with friendly, thorough updates and got my truck back to me in a timely manner. It looks better than ever and I feel like I made a friend in the process. I’ll be telling everyone I know to visit him for their body shop needs.

Worst experience with their advisor, Aris, that I've ever had dealing with any collison center in 20 years. Lies about the parts ordered for my car (says it's OEM when it's aftermarket), unapologetic, and when I asked him why I was notified that my vehicle was ready when it wasn't, he flat out told me to take it up with Allstate. It's my car, not theirs. Why would you not tell me about my car? Been out a rental for almost a week because I was notified my car was ready, but when I arrived, I pointed out it wasn't. Was then told it would be ready Monday, so I didn't go through the process for getting a rental for the weekend when I only needed it for work.…

I recently had the pleasure of working with Caliber Collision to repair damage to the driver side of my Honda Accord after a wreck, and I couldn't be happier with the results. From start to finish, the team demonstrated professionalism, expertise, and a commitment to quality that truly stands out. A special shout-out to Kathie, who kept me updated throughout the entire repair process. Her consistent communication gave me peace of mind, knowing exactly what to expect and when. It's not often you find such dedicated customer service, and it made my experience all the more pleasant. When I picked up my car, I was genuinely amazed at how Caliber Collision restored it to its original …

Caliber collision Plano did an amazing job on my car. The car looks brand new and I was able to get back to my normal life very quickly. My technicians Beto and Manuel did an excellent job. I can tell they take a lot of pride in their work. Thank you Caliber Plano.