Tommy's European Service & Repair

Tommy’s is the best place to go for all European car repairs! I am posting for the second time because I am so pleased with these people! My daughter’s BMW M235i just came out of a major transmission repair a few months ago and she wanted to drive it to Louisiana to see a friend. I did not feel comfortable with it but she insisted she would be ok. 2 hours into the drive I got the call I was worried about, she was broken down on the highway. She was emotional about it and nervous to be stuck and it was a 100 degrees out. I felt helpless but I jumped on the phone to Mick at Tommy’s and he asked me to describe what the car was doing and what message she was getting. I told him exactly what she …

Second time to have my 2008 3 Series BMW in to Tommy’s. This time was to swap out the fuel sending unit. Repair was quick and well done. Highly recommend!

I have been bringing my Volkswagen GTI here for years. They are a family run honest company. They've also sent me home when there was not actually something wrong with my car, or the problem could be solved on my own. The owner said he won't replace a part that isn't broken. I really appreciate them, they're a gem in Plano. Thank you for keeping my girl running smoothly! I could not go into the Volkswagen dealer in Richardson or McKinney without them finding $1000 minimum of repairs on my car. The red flag, their sales department was also really desperate to buy my car every time. It's a manual and a niche of people still really want those. If it was that "brok…

Five stars isn’t enough for Tommy’s European. I was genuinely surprised and deeply grateful for how well they took care of my car—as if it were their own. I’ve been to so many places over the years where I felt manipulated or upsold, sensing the desperation to make money and finding “extra issues” that didn’t sit right with me. The team at Tommy’s European was a completely different experience. From the moment I arrived, their energy was calm, genuine, and trustworthy—every single one of them. I came in anxious, bracing for stress, but left feeling relieved and respected. Thank you for restoring my trust in auto shops. You’ve gained a loyal customer, and I’ll definitely be back!

This is my first time back at Tommy's European Service & Repair since the new management, and I wanted to rewrite my review. I had a 5-star review before ... and five stars they remain: I recently had the steering rack on my Mercedes repaired at Tommy’s European Service & Repair, and I couldn’t be happier with the experience. Mick, the manager, was outstanding from start to finish — professional, knowledgeable, and genuinely focused on getting the job done right. There was a small snag during the process, but Mick handled it quickly and made sure everything was resolved without delay. He kept me informed, stood behind the work, and delivered exactly what he promised. It’s rar…